LOCAL PICK UP AVAILABLE (FROM THE WAREHOUSE)
LOCAL DELIVERY $75 and up or email or call for additional delivery information
LOCAL DELIVERY $75 and up or email or call for additional delivery information
How to Place An Order?
Order online! - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.
Call us! - Our sales and service team is ready to place your order over the phone. You can reach us at 317-804-5354, Sun-Fri 10-9, and Sun 9-6 EST.
Fax order – 317-804-5354 Available 24 hours a day
Mail-In Your Order! For details on how to mail in your order, see below.
The minimum purchase order amount we accept is $100. We cannot accept international purchase orders.
Payment Options
Pay pal
Credit Cards - We accept American Express, Discover, MasterCard and Visa.
We take payment from your card at the time we receive your order, once we have checked your card details.
Personal Checks, Cashier's Checks, and Money Orders - Please print your shopping cart and send it with your payment to:
Direct deposit to our account – CHASE BANK ACCOUNT 959589920 Please print your shopping cart and send it with your payment
MAIL TO:
EVA FURNITURE
3198 SR. 32 EAST
WESTFIELD, IN 46074
STORE AND ONLINE STORE POLICY
1. All sales are final whether customers have possession of the merchandise or not. No service, refunds or returns.
2. No cash, no financing, no credit, and no check refund; no refund of any kind, including deposit price holds, under any circumstances.
3. A store credit can only be issued at management’s discretion.
4. Store credits are valid for 90 days from the issuance’s date and will be automatically null and void after 90 days.
5. With respect to merchandise that Eva Furniture does not actually manufacture, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, and OF ANY KIND AND EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WE BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF SUCH MERCHANDISE. EVA SOLE OBLIGATION SHALL BE TO ASSIGN TO CUSTOMER ANY AND ALL WARRANTIES OFFERED BY THE MANUFACTURERS OF SUCH MERCHANDISE. ALL PRE-OWNED, FLOOR SAMPLE, DISCONTINUED OR OPEN BOX MERCHANDISE IS SOLD IN “AS-IS, WHERE-IS” CONDITION, WITH ALL FAULTS AND DEFECTS AND DAMAGE ACCEPTED BY CUSTOMER.
6. Eva Furniture cannot provide tools of any kind for assembly and set up of merchandise.
7. Eva Furniture has the right to charge a restocking fee of 50% of the original item price for cancellation of any purchase.
PICK UP POLICY
8. All merchandise must be inspected at time of pick up. Customer pick up of merchandise constitutes acceptance of such merchandise.
9. Original receipt and acceptable picture I.D. are required for any transaction and pick up. Only persons over the age of 18 can pick up merchandise.
10. It is the customer’s responsibility to keep the original receipts. Eva Furniture cannot, is not and will not be held responsible for providing customers with a copy of lost, stolen or destroyed receipts.
11. It is the customer’s responsibility to take possession of the paid in full merchandise within 15 days of availability unless agreed otherwise or specified in the invoice. Eva Furniture will not be held responsible or liable for deposit price holds or paid in full merchandise that has been stored for more than 15 days. After 15 days of unpicked merchandise, customers will be considered in breach of contract and Eva Furniture has the right to retain such merchandise and the full or partial payments. Retained payments and merchandise can be held as storage, administration and/or restocking fee.
12. Customers’ pick up times and dates are not guaranteed due to unforeseen events and circumstances. Customers’ pick up times and dates reflect management’s best estimates and are subject to change without notice. Eva Furniture regrets any inconvenience to its customers resulting from changed pick up scheduled time. Eva Furniture will not compensate its customers in any form for their inconvenience.
DELIVERY, SHIPPING AND DELIVERY TIME
13. Eva Furniture does not provide any deliveries or delivery service. Eva Furniture may assist customers in locating an independent delivery service. However, delivery arrangements are made strictly between the customer and the independent delivery service and not Eva Furniture.
Eva Furniture does not provide any warranty for any delivery by an independent delivery service. All complaints and disputes must be directed to the delivery service. Eva Furniture holds no accountability to or liability for the independent delivery service.
13a. All delivery dates are estimated. An exact delivery date can change due to any unforeseen circumstance. All deliveries including local deliveries will be scheduled prior to delivery with a confirmed day and time authorized only by the delivery company. If a customer misses a scheduled delivery with the shipping company, an additional fee of $95 will be charged to his/her account.
Customer understands that delays caused by logistics or third parties’ production schedules are beyond the control of Eva Furniture. Eva Furniture Store has no affiliation with manufacturers, overseas ports, vessels, or freight shipping companies.
DAMAGE POLICY
15. Eva furniture does not accept returns unless damage was concealed. Concealed damage is defined as a manufacturer’s defect of merchandise that is discovered only at time of set up and applied to hard case goods only. Damages must be reported within 48 hours.
16. All reported damages must include a photo of the damage and/or the presentation of the item. Photos and items must be provided within 5 business days of the damage report. Concealed damages such as a manufacturer’s defect must be reported within 48 hours.
17. Eva furniture cannot and will not pick up any merchandise from the customer,
18. Eva Furniture will not provide any compensation to customers who have been inconvenienced by concealed damaged merchandise or for any indirect, consequential or incidental damage of any kind, and damages shall in no event exceed the amount paid by Customer for the merchandise in question.
19. Eva Furniture does not refund payments for concealed damaged merchandise. Customers may be eligible for an even exchange or an upgrade of merchandise (as long as customers pay the difference in price).
Damaged merchandise must be returned in original cartons with no exceptions. The manufacturer with its warranty guidelines must service mattresses’ damage.
20. Eva furniture has the right to repair and/or replace damaged merchandise to the best of our ability and knowledge. Pick up policy applies to merchandise given for repair.
DEPOSIT PRICE HOLD PURCHASES
21. Deposit price holds are valid for 90 days, unless verbally agreed or specified in the original invoice.
22. Deposit price holds for “as is”, discontinued, floor sample and other selected items are valid for the time established by management, verbally agreed or specified in the original invoice.
23. It is the customer’s responsibility to keep the original deposit price holds receipts. Eva Furniture cannot, is not and will not be held responsible for providing customers with copy of lost, stolen or destroyed receipts.
4. Deposit price hold merchandise must be paid in full and requires a 10 business day advance notice prior to pickup.
5. Deposit price holds cannot and will not be refunded under any circumstances, however, can be applied as store credit under management’s discretion.
6. Eva Furniture has the right to retain the paid deposit and/or charge 50% of the merchandise’s original price for cancellation or unpaid balance of deposit price holds in the time allowed.
7. Eva Furniture has the right to charge a monthly $15 administration fee for deposit price holds and/or unpaid payments arrangement.
ONLINE, SPECIAL AND CATALOGUE ORDERS
8. Special and catalogue orders require at least 60% payment deposit of the item’s sale price including but not limited to financing. Store policy applies to all financing deposits.
9. Special orders arrival times and dates are not guaranteed due to unforeseen circumstances. Orders’ arrival times and dates reflect managements’ best estimates only and are subject to change without notice. Eva Furniture will not compensate customers in any form for their inconvenience.
10. Eva Furniture has the right to charge a restocking fee of 50% of the item’s original price for cancellation of the purchase.
11. Eva Furniture does not guarantee the exactitude of photos displayed in the catalogues and the actual physical appearance of furniture including but not limited to color, features, textures, size, and accessories. Cancellation of such orders above will be treated as any cancellation.
Order online! - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.
Call us! - Our sales and service team is ready to place your order over the phone. You can reach us at 317-804-5354, Sun-Fri 10-9, and Sun 9-6 EST.
Fax order – 317-804-5354 Available 24 hours a day
Mail-In Your Order! For details on how to mail in your order, see below.
The minimum purchase order amount we accept is $100. We cannot accept international purchase orders.
Payment Options
Pay pal
Credit Cards - We accept American Express, Discover, MasterCard and Visa.
We take payment from your card at the time we receive your order, once we have checked your card details.
Personal Checks, Cashier's Checks, and Money Orders - Please print your shopping cart and send it with your payment to:
Direct deposit to our account – CHASE BANK ACCOUNT 959589920 Please print your shopping cart and send it with your payment
MAIL TO:
EVA FURNITURE
3198 SR. 32 EAST
WESTFIELD, IN 46074
STORE AND ONLINE STORE POLICY
1. All sales are final whether customers have possession of the merchandise or not. No service, refunds or returns.
2. No cash, no financing, no credit, and no check refund; no refund of any kind, including deposit price holds, under any circumstances.
3. A store credit can only be issued at management’s discretion.
4. Store credits are valid for 90 days from the issuance’s date and will be automatically null and void after 90 days.
5. With respect to merchandise that Eva Furniture does not actually manufacture, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, and OF ANY KIND AND EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WE BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF SUCH MERCHANDISE. EVA SOLE OBLIGATION SHALL BE TO ASSIGN TO CUSTOMER ANY AND ALL WARRANTIES OFFERED BY THE MANUFACTURERS OF SUCH MERCHANDISE. ALL PRE-OWNED, FLOOR SAMPLE, DISCONTINUED OR OPEN BOX MERCHANDISE IS SOLD IN “AS-IS, WHERE-IS” CONDITION, WITH ALL FAULTS AND DEFECTS AND DAMAGE ACCEPTED BY CUSTOMER.
6. Eva Furniture cannot provide tools of any kind for assembly and set up of merchandise.
7. Eva Furniture has the right to charge a restocking fee of 50% of the original item price for cancellation of any purchase.
PICK UP POLICY
8. All merchandise must be inspected at time of pick up. Customer pick up of merchandise constitutes acceptance of such merchandise.
9. Original receipt and acceptable picture I.D. are required for any transaction and pick up. Only persons over the age of 18 can pick up merchandise.
10. It is the customer’s responsibility to keep the original receipts. Eva Furniture cannot, is not and will not be held responsible for providing customers with a copy of lost, stolen or destroyed receipts.
11. It is the customer’s responsibility to take possession of the paid in full merchandise within 15 days of availability unless agreed otherwise or specified in the invoice. Eva Furniture will not be held responsible or liable for deposit price holds or paid in full merchandise that has been stored for more than 15 days. After 15 days of unpicked merchandise, customers will be considered in breach of contract and Eva Furniture has the right to retain such merchandise and the full or partial payments. Retained payments and merchandise can be held as storage, administration and/or restocking fee.
12. Customers’ pick up times and dates are not guaranteed due to unforeseen events and circumstances. Customers’ pick up times and dates reflect management’s best estimates and are subject to change without notice. Eva Furniture regrets any inconvenience to its customers resulting from changed pick up scheduled time. Eva Furniture will not compensate its customers in any form for their inconvenience.
DELIVERY, SHIPPING AND DELIVERY TIME
13. Eva Furniture does not provide any deliveries or delivery service. Eva Furniture may assist customers in locating an independent delivery service. However, delivery arrangements are made strictly between the customer and the independent delivery service and not Eva Furniture.
Eva Furniture does not provide any warranty for any delivery by an independent delivery service. All complaints and disputes must be directed to the delivery service. Eva Furniture holds no accountability to or liability for the independent delivery service.
13a. All delivery dates are estimated. An exact delivery date can change due to any unforeseen circumstance. All deliveries including local deliveries will be scheduled prior to delivery with a confirmed day and time authorized only by the delivery company. If a customer misses a scheduled delivery with the shipping company, an additional fee of $95 will be charged to his/her account.
Customer understands that delays caused by logistics or third parties’ production schedules are beyond the control of Eva Furniture. Eva Furniture Store has no affiliation with manufacturers, overseas ports, vessels, or freight shipping companies.
DAMAGE POLICY
15. Eva furniture does not accept returns unless damage was concealed. Concealed damage is defined as a manufacturer’s defect of merchandise that is discovered only at time of set up and applied to hard case goods only. Damages must be reported within 48 hours.
16. All reported damages must include a photo of the damage and/or the presentation of the item. Photos and items must be provided within 5 business days of the damage report. Concealed damages such as a manufacturer’s defect must be reported within 48 hours.
17. Eva furniture cannot and will not pick up any merchandise from the customer,
18. Eva Furniture will not provide any compensation to customers who have been inconvenienced by concealed damaged merchandise or for any indirect, consequential or incidental damage of any kind, and damages shall in no event exceed the amount paid by Customer for the merchandise in question.
19. Eva Furniture does not refund payments for concealed damaged merchandise. Customers may be eligible for an even exchange or an upgrade of merchandise (as long as customers pay the difference in price).
Damaged merchandise must be returned in original cartons with no exceptions. The manufacturer with its warranty guidelines must service mattresses’ damage.
20. Eva furniture has the right to repair and/or replace damaged merchandise to the best of our ability and knowledge. Pick up policy applies to merchandise given for repair.
DEPOSIT PRICE HOLD PURCHASES
21. Deposit price holds are valid for 90 days, unless verbally agreed or specified in the original invoice.
22. Deposit price holds for “as is”, discontinued, floor sample and other selected items are valid for the time established by management, verbally agreed or specified in the original invoice.
23. It is the customer’s responsibility to keep the original deposit price holds receipts. Eva Furniture cannot, is not and will not be held responsible for providing customers with copy of lost, stolen or destroyed receipts.
4. Deposit price hold merchandise must be paid in full and requires a 10 business day advance notice prior to pickup.
5. Deposit price holds cannot and will not be refunded under any circumstances, however, can be applied as store credit under management’s discretion.
6. Eva Furniture has the right to retain the paid deposit and/or charge 50% of the merchandise’s original price for cancellation or unpaid balance of deposit price holds in the time allowed.
7. Eva Furniture has the right to charge a monthly $15 administration fee for deposit price holds and/or unpaid payments arrangement.
ONLINE, SPECIAL AND CATALOGUE ORDERS
8. Special and catalogue orders require at least 60% payment deposit of the item’s sale price including but not limited to financing. Store policy applies to all financing deposits.
9. Special orders arrival times and dates are not guaranteed due to unforeseen circumstances. Orders’ arrival times and dates reflect managements’ best estimates only and are subject to change without notice. Eva Furniture will not compensate customers in any form for their inconvenience.
10. Eva Furniture has the right to charge a restocking fee of 50% of the item’s original price for cancellation of the purchase.
11. Eva Furniture does not guarantee the exactitude of photos displayed in the catalogues and the actual physical appearance of furniture including but not limited to color, features, textures, size, and accessories. Cancellation of such orders above will be treated as any cancellation.